For the purpose of the Data Protection Act 1998 (the Act), the data controller is Walkers Jewellers Limited. The Old Shop, 2 Market Walk, Huddersfield. West Yorkshire. HD1 2QA.

PRIVACY POLICY AND DATA PROTECTION
Walkers of Yorkshire also trading as Walkers Jewellers Limited are committed to protecting and respecting your privacy. This section sets out the type of personal data we may collect from you, or that you provide to us and how it may be used by us. 

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.walkersofyorkshire.co.uk. This includes information provided at the time of registering for email.

• alerts as part of our site or requesting further services. We may also ask you for information if you report a problem with our site.

• If you contact us, we may keep a record of that correspondence.

• We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

• Details of your visits to our site including, but are not limited to, traffic data, location data, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

 

Information we may collect, how we collect it and for what purpose we collect it.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, comments, feedback, product reviews, recommendations, and personal profile.

We collect information from your computer, including where available your IP address, operating system, and browser type for administration. This is statistical data about our users’ browsing patterns and does not identify any individual.

Cookies containing information that is transferred to your computer’s hard drive help us to improve our website and in turn to deliver a better personalised service to you. 
They also enable us to:

• Estimate our audience size and usage patterns.

• Identify your preferences, and so allow us to customise our site.

• Provide our customers with ongoing customer assistance.

• Contact our visitors and users with general or personalised notices or promotional messages.

• Ensure the speed is optimised for your searches.

• Identify when you return to our site.

• Comply with any applicable laws and regulations.

You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may disable access to certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note our website also contains links and content from various social media networks, so that you can easily share content from our website with your social media networks. If you use these features, these social media sites may store cookies on your device/computer. Information on the cookies used can be found in the information given on these sites. Please visit these social media sites directly to read the information about which cookies may be stored on your computer.

 

How we store and use your information.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to provide services and sell our products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. Your data is stored on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will use your information to ensure the following;

To notify you about changes to our service.

To allow you to use the interactive features of our service, including booking private appointments when you choose to do so.

To provide you with information and services that you request from us 

To make sure that our site is presented most effectively for you and your computer.

We may use your data to provide you with information about new services which may be of interest to you.

Under what circumstances would we share your data.

If Walkers Jewellers Ltd were under a duty to disclose or share personal data to comply with any legal obligation, to protect rights, property, or the safety of Walkers Jewellers, our customers or others. This includes for the purposes of fraud protection and to reduce credit risk.

In the event that Walkers Jewellers Ltd were to sell any business assets, we may disclose data to prospective buyers of said business assets.

If Walkers Jewellers were acquired by a third party, personal data held would be transferred as assets. 

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

GDPR 

Walkers Jewellers Ltd would like to make you aware of all your data protection rights. Every user is entitled to the following: 

The right to access: You have the right to request Walkers Jewellers Ltd for copies of your personal data. We may charge you a small fee for this service 

The right to rectification: You have the right to request that Walkers Jewellers Ltd correct any information you believe to be inaccurate. You also have the right to request Walkers Jewellers Ltd to complete any information you believe to be incomplete. 

The right to erasure: You have the right to request that our company erase any and all personal data, under certain circumstances. 

The right to restrict processing: You have the right to request that Walkers Jewellers Ltd restrict the processing of your personal data, under certain circumstances.

The right to object processing: You have the right to object to Walkers Jewellers Ltd’s processing of your personal data. 

The right to portability: You have the right to request that we transfer that data we have collected to another organisation, or directly to you, under certain conditions. 

If you have a request, we have within one month to respond to you. If you would like to exercise any of these rights, please contact us at our email. 

 

COOKIES 

Walkers Jewellers Ltd uses Cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

 

WHAT TYPE OF COOKIES? 

• Functionality: Walkers Jewellers Ltd uses these cookies to recognize you on our website and remember you from previously selected preferences. These could include what language you prefer and the location you are in. A mix of first and third-party cookies was used. 

• Advertising: Walkers Jewellers Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information on your browser, device and your IP address. Walkers Jewellers Ltd sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means when you visit another website, you may be shown advertisements based on your browsing patterns on this website. 

 

HOW TO MANAGE COOKIES 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

 

WIX

Wix can store your site visitor’s data in several locations. Your site-visitors ́ personal information may be stored in data centres located in the United States of America, Ireland, South Korea, Taiwan, and Israel. 

We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law. Wix is a global company that respects the laws of the jurisdictions it operates within. 

The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer based on an adequacy decision).  

 

Changes to our privacy policy

Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.